Cancellation & Refund Policy

We understand that plans can change! Please review our cancellation policies before registering.

Free cancellation within 24 hours of booking, provided your class starts more than 7 days away.
After 24 hours: Cancel within 8 days of booking for a refund minus a $50 cancellation fee, provided your class starts more than 7 days away.
After 8 days: No refunds, but class credit is available.
Class changes: $25 fee. Changes requested less than 7 days before class may not be possible.
Within 24 hours of class starting: No refunds, credits, or changes.

Free cancellation within 24 hours of booking, provided your class starts more than 14 days away.
After 24 hours: Cancel within 8 days of booking for a refund minus a $50 cancellation fee, provided your class starts more than 14 days away.
After 8 days: No refunds or credits.
Class changes: $25 fee. No changes within 14 days of class, except for documented medical emergencies ($25 fee applies).
Within 14 days of class starting: No refunds or credits.

Free cancellation within 24 hours of booking.
After 24 hours: All payments are non-refundable, and no class credits are available, except as outlined below.
Medical emergency or positive COVID-19 test: With supporting documentation, only the tuition portion may be transferred toward another class. Prepaid travel, accommodation, cruises and activity expenses are non-refundable.
Au pair rematch or host family change: If you are unable to attend due to a verified rematch or host family change, we may be able to offer a partial refund on a case-by-case basis. Any approved refund will exclude all prepaid, non-refundable expenses already incurred on your behalf, including cruises, accommodations, transportation, excursions, activities, and other non-recoverable costs.Please note that a partial refund is not guaranteed and will depend on the expenses already committed and whether any costs can be recovered.

– All cancellations and class change requests must be submitted to Classroom Au Pair via email.

– Class credits cannot be exchanged for cash.

– By registering, you acknowledge and agree to the applicable cancellation policy.

Cancelation Policies